The Best Service Ever!! Saved my New Year’s Day!!
Came home the evening of Friday, December 30th to NO HEAT!! Pilot light would not stay lit on my gas furnace. It was too late to call anyone but did so first thing the morning of Dec 31st (New Year’s Eve). Call one of the bigger, more well known companies and they indicated they could have someone come out on Tuesday, Jan 3rd …4 days without heat …NO thank you!!
Called Triple One Heating, left a message and was called back within minutes by Sam. He told me he would stop by and assess the problem later that day when he returned to Maple Ridge!! He came by later that day as promised, tried the easiest, cheapest fix (thermocoupler) but that was not the problem, of course (Murphy’s law lol). He thought it might be the gas valve & let me know he would stop at his shop that evening to check if he had one.
He called later that evening, let me know he had located a gas valve and would come out the next day (New Years Day) to install it. What a guy!!
He came the next day as promised, installed the gas valve & FIXED the problem just before my New Year’s Day guests arrived!! ABSOLUTELY SAVED the day!!
Sam was extremely knowledgeable, courteous, professional, and his prompt response & willingness to show up on a holiday eve & an actual holiday was a level of service I have not seen in a long time …and his price was extremely fair!!! 🙂
Thank you soooo much Sam!! You saved my New Year’s and I would give you 10 STARS if I could …you totally deserve it!!!
I HIGHLY, TOTALLY recommend Triple One Heating!!
Maple Ridge, BC